As business owners, we all realize the importance customers are to our business. We often feel that customers will remember who we are because of our excellent service & workmanship. Many will. However, there is always a percentage that will forget!
If you professional cleaning company is looking for a great, easy way to remind customers who you are, here is a guaranteed solution that has worked for our carpet cleaning businesses: Free spotter bottles. Customers lose paper business cards, and magnets do not work on stainless steel refrigerators. However, a spotter bottle comes in handy. It also relates to what you do: clean carpets. CleanCraft makes two products that can help you with customer retention: Safe*Out and Just Magic RTU.
Safe*Out was developed as a good spotter bottle that includes your company name & phone number right on the bottle. This small, 8oz. squirt bottle was made to give out FREE to your customer. Safe*Out makes a great calling card for your business. At only $1.00 per bottle your cost (sold in 18ct case), it is a cheap and useful way to keep your company name in front of your customers.
Just Magic RTU was developed as an ultimate spot & stain remover. This 32 oz. Spray Bottle is probably the greatest spot & stain remover your customer will ever own. Just Magic RTU was made to sell to your customers at $17.50 / bottle retail. Your cost is only $8.75 per spray bottle (sold in 12ct case – plus free shipping). Thus, you make a 50% margin ($8.75 profit per bottle – $105.00 profit per case). This product is labeled CleanCraft; however, you can simply add an address label to the bottle and the customer will remember you each time they use it. Plus, they will call you to purchase additional bottles! You can even offer a monthly special and give Just Magic RTU as a free gift to your customer.
By offering a useful product with your company name & phone number attached, your business will be remembered by all your customers!