Turning 2012 Goals into a Reality

It is the end of January.  Have you written down your 2012 goals yet?  Many professional carpet cleaners spend the slower carpet cleaning months thinking about what their goals will be for the new year. However, many keep them in their head and do not write them down.  Although, we all think things are easy to remember, the reality is that they are not.  If not written down, goals are easily forgotten and hard to track for accountability.

Take a moment to write down your goals.  Some high level goals to think about are:  revenue goals, profit goals, marketing goals, employee goals, diversification goals, and extended goals (3 years, 5 years, 10 years). However, don’t stop here.  Now, take each goal and put some action items behind them.  Make sure you do a monthly review of these goals and action items.  If one of your goals is to increase “protectant” sales and you have an action item of creating a flyer for employees to give to customers on the job, have you completed this flyer?  Is the flyer working; do you need to modify the flyer?  By keeping track of these goals & action items monthly, you are more apt to do what you need to do to make your goals a reality. 

Let’s make 2012 a year of realized goals!

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Using Neighbors to Help Sell Carpet Cleaning

Neighbors talk.  Well, that is in most neighborhoods. :)   You can easily take advantage of neighborly talk by marketing to your customers’ neighbors.

When your cleaning technician completes a job have him put a couple door hangers on the neighbors’ doors.  The technician can easily place 5 – 10 hangers on doors right around the house he just cleaned.  If the technician does three jobs that day, he could easily pass out 15-30 door hangers.  These door hangers should state that your company just completed cleaning at the neighbor’s house at 1234 This Way St.  State your services offered and that over the years, you have many neighbors as satisfied clients.

Remember, friends pull a lot of weight with referrals.  It only takes about 5-10 minutes after each job to potentially reach thousands of neighbors a year.  Hopefully, this neighbor outreach adds up to thousands of extra dollars a year in profits!

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The Guessing Game

In our 40+ years in the carpet cleaning industry it seems like now more than ever, carpet manufacturers are getting more and more creative.  They are producing multiple blends of fibers to create the look, texture, feel, colors, and luxury customers demand.   This process has created some confusion with many professional cleaners.  It has almost come to the point of becoming a guessing game on deciding which cleaning products should be used.  Multiple blend fibers can easily fool many professionals during their testing procedures.  Guessing what products are best suited for certain carpets can sometimes be disastrous for your business, employees, and your customers.  Carpet manufacturers expect you, as a professional, to know your business.  They very seldom give you their mercy and moral support if damage is done to their products.

CleanCraft Products, Inc. along with its sister division, CWS-Direct, has spent years researching and developing carpet cleaning chemicals that meet and exceed industry standards.  CleanCraft’s “Code: Green” and CWS-Direct’s “Total Formula Green” were developed to eliminate the guessing game.  Either one of these products will eliminate and outperform those “specialized” extraction, pre-spray, booster, spotter, and rinse agents that many manufacturers & distributors combine together to meet certain cleaning standards.  Many professionals have a tough time believing that one product can replace many different products.  However, both Code: Green and Total Formula Green have gone through the toughest testing procedures to ensure quality and cleaning abilities.  Professionals cleaning government facilities, hospitals, clinics, schools, churches, offices, and residential homes have made Code: Green or Total Formula Green their choice to replace the many chemicals they use to use to clean the same areas.

Perhaps it is time to test one of these products yourself and see how Code: Green or Total Formula Green can eliminate products, lower costs, reduce confusion & guess work, and give professionals and their employees the confidence they deserve!

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Adding Air Duct Cleaning to an Existing Carpet Cleaning Business

We talk to hundreds of carpet cleaners every week.  One of the most common topics in the middle of winter is the “slow down.”  Most carpet cleaning businesses that are located in the “freezing” part of the country experience a couple months slow down after the holidays.  Many customers do not want carpet cleaning because of the wintery slop outside.  Many carpet cleaning business owners plan for this slow down and accept it every year.  However, maybe 2012 can be the year of change?  January, February, and March do not need to be slower months.  These months can be filled with revenue too!  Maybe it is time to think of diversifying?

Adding air duct cleaning services to your existing carpet cleaning business can open up revenue opportunities that you haven’t seen in the past.  Many professionals are hesitant to add additional services, because they excel in carpet cleaning and they don’t want to add something they are not as familiar with.  However, you can excel at air duct cleaning too!  In fact, air duct cleaning is extremely simple and easy to learn with the correct equipment.  It may be time to check out the SpinVax Air Duct Cleaning System by CleanCraft.  Not only is this system low cost, but it is also one of the most efficient and easy to use systems on the market.  This system brings the rotary brush air duct cleaning equipment to the next level by separating the spinning brush from the vacuum hose.  Not only does this allow improved brushing action, but also greatly increases maneuverability and cleaning efficiency.

The SpinVax Air Duct Cleaning System can help your business bring in thousands of dollars of extra revenue each year.  Plus, one of the busiest times for air duct cleaning is in the winter when homeowners are shut in and have the furnace running… perfect for slow months of carpet cleaning!  If you think about it, it only takes less than a dozen jobs to pay for the entire equipment.  CleanCraft even offers financing.

Check out the SpinVax Air Duct Cleaning System today and see if it could be your “Winter Slow Down” answer!

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Write off Equipment Purchases Now vs. Later

If you are looking to buy new cleaning equipment for your business sometime within the next 4 months or so, it is suggested that you actually make the purchase before the year ends.  This little trick can help you keep more dollars in your pocket now vs. later.

Here is an example of how a tax write off now can help you versus waiting until later: 

Scenario 1:  Your business makes $75,000 profit at the end of 2011.  Now, in March of 2012 you purchase $3500 in cleaning equipment.  In this scenario, you pay taxes on the profit you made in 2011 ($75,000).   Most small businesses are sole proprietorships, partnerships, S-Corps, or LLC’s.  In this scenario, your final taxes are due on April 15, 2012 for the 2011 tax year (because they are rolled up into your personal taxes).  Notice, you paid the $3500 for new equipment before your final taxes where due for 2011.  However, you didn’t get to enjoy the deduction for the 2011 tax year, because you purchased in 2012.

Scenario 2:  You make the same profit as Scenario 1 above, but now you purchase the $3500 equipment in December 2011.  So, your end of year profit now shows $71,500  ($75,000 – $3500).  Now, you only pay taxes on $71,500 due by April 15, 2012.  If you are in the 25% tax bracket, you just paid $875.00 ($3500 x 0.25) less in taxes for the 2011 tax year.  By the time April 15th rolled around, you have $875.00 more money in your hand than you did in Scenario 1 above.

It is true that you will eventually get the write off of the $3500 equipment in Scenario 1 above in 2013 when you are filing for 2012 tax year, but you would need to wait a whole year for this $875.00 in tax savings.  Most people would rather get the $875.00 savings today vs. waiting for a whole year.  This $875.00 tax savings could be used to grow your business now and reap rewards far greater than $875.00 in one year’s time.

Ultimately, you don’t just want to spend money, if you don’t need to spend it.  However, if you are looking to diversify your business or get new equipment sometime in the next few months, you may want to think about doing it in December!

 

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Christmas / Holiday Cards

One of the easiest ways to stay connected with your customer base during the holidays is to send your customers a Christmas or holiday card.   This can serve two purposes:  1) Letting your customers know you are thinking of them this holiday season.  2) Advertising for the upcoming slow season (Jan – Mar).  You can easily put a gift certificate in the card for $10.00 off your cleaning services as a Christmas gift to your customers.

The holidays will be here before you know it.  If you are going to incorporate some sort of holiday marketing, now is the time to start thinking about it!

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Don’t Freeze Your Carpet Cleaning Equipment

It’s November and those nights can get quite cold.  In many states, you probably have already kicked on your furnace at night.  You may have even brought out that heavier blanket to put on your bed.  Just as you like to be warm at night, so does your cleaning equipment and supplies.  Many professional cleaners get caught off guard during November because a night that drops below freezing sneaks up on you.  It only takes one freezing night to cause hundreds or even thousands of dollars of damage to your equipment.  Pumps, hoses, fittings, valves, etc. can easily burst from water freezing.

Most seasoned cleaners have probably gone through it in the past.  New cleaners beware!  Make sure you keep an eye on your local weather, whether by TV, radio, internet, or your phone app.  Take appropriate precautions.  Turn on your heater, move your equipment into your home, etc.

Everybody dislikes spending money that doesn’t need to be spent.  This is one expense that can be easily prevented.

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